Problem: 

In support of a time-critical site consolidation effort, the customer – a global firm offering investment servicing and management – required the secure disposition of a wide range of IT assets, including desktops, laptops, servers, LCD monitors and televisions, printers, scanners, and network and telecommunications equipment. 

Challenges: 

The project in Chennai, India, within a Special Economic Zone (SEZ), presented unique challenges. The firm’s location in the SEZ subjected the project to strict government rules concerning taxes, asset valuation, fiscal year timing, and customs clearance. Typically, from initial planning to final clearance, the process takes up to five months and is prone to bureaucratic delays. Furthermore, navigating local market, cultural, and language dynamics added further layers of complexity to planning and execution. So much so that even the customer experienced difficulties in understanding and complying with the rigorous directives and timelines. This meant that the service had to be delivered by a skilled, knowledgeable partner within specific time constraints to ensure the overall site consolidation project plan was not adversely impacted and government requirements were satisfied. 

Results: 

As proven in other projects of similar size, scope, and urgency, Revert’s dedicated project manager and a well-trained team successfully delivered secure, on-site IT asset disposition services. This required on-site data sanitization, where data-bearing assets were sanitized in compliance with U.S. NIST Special Publication 800-88 Revision 1: Guidelines for Media Sanitization. Revert’s process includes a comprehensive inventory, as all assets were identified, inventoried by make, model, and serial number, and securely packaged for transport to an approved and certified recycling facility. Responsible recycling was achieved within India, adhering to local, state, federal, and SEZ regulations. The project also had a significant environmental impact, with 16,600 IT assets collected. This equated to over 29,000 kilograms (32 tons) of electronic waste diverted from landfills and responsibly recycled, resulting in a reduction of 65,000 kilograms (72 tons) of greenhouse gas emissions, underscoring our commitment to sustainability.

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